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Your GammaLink fax board should be bundled with the latest GammaLink Fax Software. If you have not gotten one, you can download it from Dialogic Corporation's web site:
http://support.dialogic.com/releases/winnt/index.html
Dialogic provides Installation and Configuration Guide for the GammaLink Fax Software which has step-by-step instructions on driver installation.
Has the GammaLink device driver properly started?
There are several ways to start the GammaLink System Service:
1. From the Control Panel Services applet, select the GammaLink System Service and click the 'Start' button.
2. From the GammaFax "Start GammaLink System Service" Utility dialog box, click the green start icon.
How to setup GammaFax to answer Incoming Calls/ Place a call?
1. There is a GammaFax configuration file GFAX.$DC that you need to modify. By default, the GammaFax setup program will put all channels in 'sleeping' mode. This means that the fax channel(s) will not answer any incoming call nor place any outgoing call. Locate line(s) in GFAX.$DC that look like
BrookTrout, by default, comes with a DOS driver only. If the driver incorporates with Brooktrout API version 4.x or above, it will support for Windows 2000. Do not load any BrookTrout driver included with the fax board. You must download the latest Brooktrout driver from Extracomm web site:
http://www.extracomm.com/extracomm/extraDownLoad.nsf/downloads?OpenPage
Port Configuration Document
| Parameter | Description |
| Class | Select Brooktrout |
| Port | In BrookTrout's term, a port is a channel. BrookTrout Port Channel Settings 0 CHN0 1 CHN1 2 CHN2 3 CHN3 |
1. The BrookTrout device driver program FAXINIT.EXE will be launched to initialize the BrookTrout device every time you start your computer.
2. To check if the device driver is launched, go to the \BFax subdirectory under your \Windows or \WINNT directory.
3. Search for the file FAXINIT.LOG. This file logs all the messages produced during the initialization process.
4. If the file FAXINIT.LOG is not properly date/time stamped, this means that the FAXINIT.EXE did not complete successfully. Please type faxinit -n in the command prompt
under \BFax subdirectory of your \Windows or \WINNT directory to detect the channels at BrookTrout driver level.
5. After installation of ExtraFax, please type btprobnt -list in the command prompt under ExtraFax installation directory to detect the channels at ExtraFax level.
Your Dialogic board should be bundled with the latest Dialogic System Software. If you hasn't gotten one, you can download it from Dialogic Corporation's web site:
http://support.dialogic.com/releases/winnt/index.html
Dialogic provides System Release Installation and Configuration Guide which has step-by-step instructions on driver installation.
Port Configuration Document
| Parameter | Description |
| Class | Select Dialogic |
| Port | In Dialogic's term, a port is a channel. Dialogic Port Channel Settings dxxxB1C1 dxxxB1C1 dxxxB1C2 dxxxB1C2 dxxxB1C3 dxxxB1C3 dxxxB1C4 dxxxB1C4 |
Open Dialogic Configuration Manager (DCM), check whether Dialogic fax board is started properly.
| Before installing ExtraFax Server, please make sure that Eicon Diva Server fax board is installed properly. 1. Download the appropriate Diva Server Driver from Eicon website: http://www.eicon.com/support/downind.asp 2. Insert Diva Server card into the machine. 3. Install the Diva Server driver. (Please refer to the readme.txt bundled with the driver for installation details) 4. Install ExtraFax Server 6.1.2 (Please refer to the Installation section in this guide for installation details) 5. After installing ExtraFax Server, you will have to create a Port Control document for each fax channel manually. (ExtraFax.nsf -> Server Administration -> Port Configuration -> Click the "New Port" button to create a new Port Document and with the following settings) Remarks: "Port Name": "CHN0" for the 1st channel, "CHN1" for the 2nd channel and so no. 6. Try sending and receiving test faxes. |
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